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Demystifying Solar Inverter Error Codes 04 & 64
Category: Technical Support | Severity: Medium to High
In Zimbabwe today, a steady supply of electricity feels less like a given and more like a precious resource. Solar energy systems have become the essential answer to unpredictable power cuts.
But sometimes, your trusted solar system sends out a signal—an "error code." Two codes that often come up are Error Code 04 and Error Code 64.
Warning: Both codes relate to low battery voltage, but Error 04 usually means a critical shutdown is imminent or has happened.
Need Urgent Assistance?
Error 64: Low Battery Warning
This is like the "low fuel" light on your car dashboard. It means battery voltage has dropped below a warning level. You still have power, but it's time to reduce usage immediately.
Cut Power Use FAST: Turn off geysers, kettles, heaters, and extra lights. Keep only basics running (Wi-Fi, fridge) to slow the voltage drop.
Error 04: Critical Shutdown
The battery voltage has dropped to the absolute minimum safe level. The inverter shuts down to prevent permanent battery damage. Power to your home stops.
1. Keep Loads OFF: Do not try to run appliances.
2. Charge: Wait for solar (daytime) or ZESA to return. The system needs to raise voltage before it can restart.
Why is this Common in Zimbabwe?
It boils down to how much we rely on our solar systems during power cuts. Our batteries are cycled much more intensely.
If solar panels can't recharge the battery fast enough during the day, or if ZESA is off for days, the battery gets heavily used, leading to voltage drops.
Sona Solar Zimbabwe: Your Experts
If you see these errors frequently, your system might be undersized or your batteries aging.
Sona Solar Zimbabwe's team are the local experts. We can safely test your batteries and check your system's settings.
Technical Helpline: +263 78 623 1488
Email: sonasolarzw@gmail.com
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Why You Can Trust Solar Reviews Zimbabwe: Solar Reviews Zimbabwe is your independent source for reliable solar company reviews and installer comparisons. Our team is dedicated to helping homeowners, farmers, and businesses make informed solar choices without bias or influence from providers. Every review is based on real customer experiences, ensuring transparency and credibility. Unlike sponsored directories, no solar company can pay to change their ratings or review scores on our platform. This means you get genuine insights into the quality of products, services, and customer support offered by installers across Zimbabwe. Our goal is simple: to connect you with trustworthy solar solutions you can depend on for years to come.
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